Experience

Career history

Jan 2025 — Present
Director, IT and Cloud Operations
Global eClinical SaaS provider — Miami, Florida · On-site
  • Lead enterprise infrastructure strategy and 24x7 global cloud operations for GxP-regulated eClinical SaaS platforms.
  • Architected an enterprise Azure landing zone from the ground up: 70 subscriptions, each segmented into 4 subnets, secured behind a centralized Azure Firewall with Application Gateway and Front Door for global load balancing.
  • Implemented enterprise MDM using Microsoft Intune across Windows, macOS, and mobile devices (iPad, iPhone, and Android), standardizing device compliance, enrollment, and security policy.
  • Integrated Microsoft Intune with Apple Business Manager to enable zero-touch enrollment and supervised management of Apple devices.
  • Led the migration of 500+ critical servers to Azure and AWS, cutting the VM footprint 44% (900 to 500 VMs) with no loss of service.
  • Govern cloud spend, IT budgets, and forecasting through FinOps; define roadmaps, capacity plans, and disaster recovery strategy.
  • Lead distributed technical teams and oversee vendors and MSPs with SLA and KPI ownership.
Jan 2024 — Dec 2024
Associate Director
Global eClinical SaaS provider — Bengaluru, India (remote) / Miami, US (on-site)
  • Directed daily operations for eClinical Cloud Services, including 24x7 support, deployments, monitoring, and incident response.
  • Initiated data center consolidation and migration of VMs, SQL Server clusters, SharePoint, and application workloads to Azure.
  • Designed high-availability infrastructure across Azure availability zones with security monitoring and compliance guardrails.
Oct 2017 — Jul 2023
Senior SharePoint Administrator
eClinical software company — United States / Bengaluru, India
  • Owned enterprise SharePoint Server and SharePoint Online/M365 architecture for a GxP-regulated eClinical platform.
  • Designed SharePoint farm topology, site/information architecture, and hybrid on-premises-to-cloud integration across the enterprise.
  • Led migrations from on-premises SharePoint to SharePoint Online and Azure-hosted infrastructure with no data loss.
  • Automated SharePoint Online site provisioning, permissions, and governance using PnP PowerShell and Power Automate, reducing manual setup across hundreds of sites.
  • Integrated SharePoint Online with BambooHR to sync employee, org-structure, and onboarding data into intranet and team sites.
  • Performed multiple version-to-version SharePoint upgrades and migrations across 2003, 2007, 2010, 2013, 2016, and 2019.
  • Performed TFS server upgrades, keeping build, work-item, and version-control infrastructure current and supported.
  • Built and hardened CI/CD pipelines and infrastructure-as-code to standardize deployments and eliminate configuration drift.
  • Implemented RBAC, conditional access, DLP, and audit logging to meet GxP and HIPAA compliance requirements.
Nov 2016 — Oct 2017
Technical Architect
Technology consulting firm — Audubon, Pennsylvania
  • Defined site structures, content types, and hub networks to standardize information architecture.
  • Designed cloud and SharePoint architectures for CTMS and reporting platforms (SSRS, Power BI, Tableau).
Jan 2015 — Oct 2016
Associate Technical Architect
Technology consulting firm — Mumbai, Maharashtra
  • Led a five-member team delivering SharePoint architecture, deployment, monitoring, and support for eClinical products.
Apr 2004 — Dec 2014
Earlier career — Consultant, Senior System Analyst, Senior Software Engineer, Module Leader, Sr. Software Programmer
Mumbai, India & Milwaukee, Wisconsin
  • Progressed from ASP.NET development into SharePoint architecture and consulting, leading teams of up to 18 across on-premises SharePoint, Project Server, and TFS-based CI/CD delivery.